FAQ
Who can have supported living?
Anyone, regardless of their ability, can be supported to live in their own home with the right support. The support you receive will be carefully planned to support your needs to live independently. Some people like to live on their own but others prefer to live with other people especially people who they get along with like family, friends or a partner.
Do you offer support to people in their own homes?
We provide domiciliary care, which is sometimes called home care. This type of care/support is rapidly becoming a popular alternative to residential and nursing care. As part of our domiciliary care services, you may be supported for a few hours a week, daily, overnight, or 24 hours a day. A 24 hours-a-day support is known as live-in care. It is another option for people who do not want to go into a care home but want the comfort of having someone on hand round the clock to help them. We will plan your support to meet your needs to live independently. The support you receive will be independent of your accommodation which may be your already existing home.
What does a supported living accommodation look like?
There is no definition as to what a Supported Living accommodation should look like. It is down to the individual and their support network to decide if the accommodation is right for them. Supported Living can be delivered in a range of settings and housing models, including living in the family home with the right amount of support to live independently and safely. Whatever the case, the support you will receive is about you as an individual, and we will include you in your care/support plan.
Is there a waiting list to get in?
We currently have voids in some of our accommodations. You can contact us on 0208 350 1414 for further details.
Do you offer Hospice Care?
No. We currently do not offer hospice care.
How is a Supported Accommodation Different from a Residential Home?
Unlike residential homes, in our supported living accommodations, the people who live have individual tenancies. Having these tenancies means that they have a home of their own and will benefit from a greater level of autonomy as far as their environment is concerned. Our staff team will support them and create the kind of living environment that best meets their needs as far as design, lighting, and ambience are concerned. The residents of our supported accommodations are encouraged to maximise their independence and engage in the internal and external activities they enjoy. If they have particular wishes or needs, our staff will support them towards achieving their goals. Having a tenancy of their own gives individuals the opportunity to gain independence but still benefit from the support of our skilled, knowledgeable staff whenever this is needed. In other words, our supported living schemes afford more flexibility than would be available in a residential home.
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Our accommodations are suitable for people with a wide range of different needs, including help with communicating, managing challenging behaviours, developing social friendships, and budgeting everyday life. Since each tenant is an individual, the support will be tailored specifically to their needs, including positive behavioural support (PBS) where appropriate, in ensuring a calmer, more positive living environment.
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We design each individual’s care plan to make a positive difference in their daily life. Where ever possible, they and their family and friends will be aware of the goals they are working towards, as will any professionals involved in their care.